|Safe mode restrictions||Why has safe mode been activated and what can I do?|
|Common causes of safe mode (actions which lead to a default safe mode setting)||How to manually exit safe mode|
|More serious problems||Knowhow services|
When your PC is running in safe mode, certain applications will be unavailable to you. These include:
- Autoexec.bat (automatic execution) and config.sys (system configuration) files
- Drivers (software which runs off hardware; this means that your printer or scanner may not function properly)
- A restricted graphics driver (your screen will not display as normal)
- Full desktop resolution; the desktop will also be clearly marked as operating within safe mode
Safe mode kick-starts a health check on your computer; this health check scans for certain problems and either flags them up to the user, or performs an automatic fix if the administrator's (the computer owner's) permission isn't required. It's advised that you stick with safe mode until you understand why your PC has resorted to running in safe mode in the first place.Back to top
- Safe mode often appears when a new piece of software has been incorrectly installed; to return your PC to full health try uninstalling and reinstalling any new applications
- If you've just put in a new printer, webcam, scanner or keyboard, try removing all associated software (along with the hardware itself) and re-installing
- Check your anti-virus software: Defaulting to safe mode is a sure-fire indicator that your PC is worried about something. Make sure that your security software is up-to-date; if it's run out you may well have a virus and will need to take your PC to a specialist to remove it.
There's several ways to switch off safe mode but by manually disabling the safe mode you may be putting your PC at risk of serious damage.
- If you have weighed up the risks and still wish to manually override safe mode, you can do so by going to Start, followed by Run
- Type MSCONFIG into the box provided and press Enter
- A new tab will appear; from here you can choose from a list of available options
- If the box marked Normal Startup is un-ticked, make sure that you tick this option
- Press Save and then restart your computer
- If your computer is still running in safe mode, revisit the Start menu and type in MSCONFIG again.
- Select the boot.ini tab
- Make sure that the option marked Safe Boot is un-ticked. Reboot to check that safe mode does not re-appear
If these solutions don't stop the computer always trying to launch in safe mode, there may be a problem with Windows itself. We recommend you back up your files as soon as possible then reinstall Windows.Back to top Back to top