Check your mouse and keyboard are working. If they aren’t, try repeating the process again and make sure you press Connect for at least 5 seconds on each device.
You may also have a Channel button so try changing this on all the devices making sure they are set to the same channel. When you replace the batteries in the future you will need to follow the same process to synchronise the wireless USB receiver with the keyboard and mouse.
- The first step is to make sure you have new batteries in your wireless keyboard and mouse
You then need to connect the wireless USB receiver to your computer. If you have an all-in-one computer this receiver may be built in and may or may not have a connect button on the case, please check this in your computer's user manual.
- Press the Connect button on your wireless USB receiver (or the connect button on your all-in-one PC if it is built in). If there is an LED light this will start to flash indicating it is searching for your keyboard and mouse.
Now press the Connect button on your keyboard (usually located on the underside). Once it has detected and synchronised, the USB receiver light will stop flashing and the keyboard will be working:
You need to repeat the process again by pressing connect on your receiver, then the Connect button on the bottom of the mouse: