Your printer appears to be dead; no lights appear on it at all. While this could be a hardware fault, in most cases it’s caused by something much simpler.
Here are a few checks to carry out.
When your press the printer’s power button does it feel and sound normal?
If it feels "spongy" or loose, or is hard to click into place, it may be jammed or broken. Disconnect the printer for the power supply and try clearing any dust from around the edges of the power switch with a can of compressed air.
Check the power cable.
- Find the power cable on the back or side of your printer. Unplug and reconnect it. Some power cables will only go in one way, so make sure that the cable is secure by giving it a gentle wiggle.
- If your printer uses an AC adaptor for power, unplug and reconnect the cable going into the AC adaptor. Does your AC adaptor have a power light? If it isn’t on, try using a different socket.
- If you’re using an extension lead or multi-socket adapter, make sure the socket you are using is working. Do other devices work when plugged into it? Try plugging the printer’s power cable directly into the wall socket.
- If you’re using a surge protector, it’s likely it’ll have an indicator light to show if it’s switched on and working normally. Check this and reset the protector if needed.
- Is the plug fully pushed into the wall socket and switched on? Does another device work in that socket? If it doesn’t, try a different one.
- If you listen carefully when slowly inserting the main power cable you should hear a slight pop or crackle as it slides home. This is a good indication that power is getting to that point.
- When working properly an AC adapter should warm up. So if it feels warmer than the room it’s probably working
- If you still don’t have power, check your fuse. In many cases it’s often quicker and more convenient to find another device that uses the same power cable and swap them over. This allows you to easily check the fuse and cable. Devices such as a computer, kettle, radio, television, stereo or battery charger often have similar power cables to a printer.
After powering through these checks, we hope your printer is alive and well again.
Always refer to the manufacturer’s manual for specific details.