PROTECT YOUR PRODUCT
COMPUTING CARE PLAN

If it lets you down we'll get you up and running again.

A few great things

  • Protection against breakdown or mishap
  • We'll fix or replace with new
  • All parts and labour charges covered
  • Loan laptop to keep you going

Know it all

There are lots of benefits to being protected by a Computing Care Plan:

  • Protection against breakdown - whether it’s a keyboard malfunction, motherboard failure or hard drive meltdown, if your computer breaks, we’ll fix it.
  • Protection against mishap - we don’t expect you to wrap your computer in cotton wool. If your product suffers a mishap, we’ll fix it.
  • Fast fix – we’re so confident we can repair your laptop quickly we’ve made a promise – if we fail to fix it within 14 days you can ask for a replacement.*
  • You won’t pay a penny more - no expensive charges for parts, labour or call out – we’ll pay for them all. And if no fault is found you’ll not be charged.
  • We’ll fix or replace with new - if we are unable to repair your product, we’ll give you a brand new one.
  • Unlimited repairs - There’s no limit to the amount of repairs you can have, we’ll always be there to help.
  • Request a replacement - If your product goes wrong again after the 3rd repair, you can request a replacement.
  • Loan laptop to keep you going - We don’t want your life to be put on hold. If your computer needs to be sent away for repair, you can request a loan laptop.
  • 24/7 freephone help & advice - from wireless woes to Windows worries, our team of experts at our UK based Contact Centre are on hand to take your calls, all day, every day.
  • Computer healthcheck every year - To keep your computer running up to speed and to maintain its performance, you’re entitled to an annual computer healthcheck.
  • Virus & spyware removal - If you suspect your computer has a virus, bring it into a store and our experts will run a comprehensive scan to remove it.
  • Data recovery - whether you’ve lost a precious file, photo or everything on your hard drive, our Knowhow experts will attempt to retrieve and restore it.
  • Worldwide protection - If your computer breaks down whilst you’re abroad, don’t worry we can help.

*14 day repair promise starts from when we collect your item or when you drop your item to one of our stores.

 

Full terms and conditions can be found here.

Pricing

  2 years 3 years Monthly
Laptops & Netbooks
£200 and under £49 £69 £3.00
£201 - £250 £69 £99 £4.50
£251 - £300 £89 £129 £5.50
£301 - £350 £109 £149 £6.50
£351 - £400 £119 £159 £7.50
£401 - £500 £129 £169 £8.00
£501 - £600 £149 £179 £8.50
£601 - £800 £169 £199 £9.00
£801 - £1,000 £189 £249 £9.50
£1,001 - £1,250 £229 £269 £10.50
£1,251 - £3,000 £249 £299 £11.50
PC Base Units
£300 and under £49 £79 £3.00
£301 - £350 £69 £99 £4.00
£351 - £400 £89 £109 £5.50
£401 - £500 £99 £129 £6.50
£501 - £600 £109 £149 £7.50
£601 - £700 £129 £179 £8.00
£701 - £800 £149 £199 £8.50
£801 - £2,500 £159 £219 £9.00
PC Monitors
£151 - £200 £29 £39 £1.50
£201 - £300 £34 £44 £2.00
£301 - £1,000 £39 £49 £2.50
  3 years 5 years Monthly
Printers, Scanners & Peripherals
   £151 - £200    £39 £59 £1.50
£201 - £300 £44 £69 £2.00
£301 - £400 £49 £79 £2.50
£401 - £1,500 £59 £99 £3.00

Prices for 2, 3 and 5 years include the standard guarantee.

COMPUTING CARE PLAN

SKU Code: 097858

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